Greg Griffin
Posts: 33
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| 13 Aug 2010 11:35 AM |
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| I've used the enrollment tab (while logged in as an admin) to enroll a group of users to several groups of learning events. I have then gone back in and used the "Query User/Role" and "Query Folders" options to double-check that the connection between the user role and the LE's had been created. Everything at this point seems correct.
I then use another browser to login as a user in the role I was using. They don't see all of the learning events I enrolled them in.
Is there another step that I'm overlooking? Any advice you can offer would be appreciated.
Thanks,
Greg
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Horacio
Interzoic Staff
Posts: 52
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| 13 Aug 2010 11:41 AM |
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>enroll a group of users to several groups of learning events
Was this performed to individual LEs within some folder(s) or their parent folders (which will include all their LEs, this is the typical usage)?
Thanks,
H |
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Interzoic Media
Accord LMS – Affordable, Flexible, Scalable - The Right Choice |
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Greg Griffin
Posts: 33
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| 13 Aug 2010 11:45 AM |
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| This enrollment action was performed on the parent folder - not individual LE's. It was done for a security role - not a single user. |
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Horacio
Interzoic Staff
Posts: 52
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| 13 Aug 2010 12:13 PM |
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Based on your description, it should work fine. I assume the user has the role current (effective and not expired). In addition, the user does have a Manager Profile? This could be also filtering what the user can see.
If you want you can post a support request (http://www.interzoic.com/support/ticket-submission.aspx) including all the requested information (DNN & LMS version, etc.) and access credentials for your portal so we can take a look and find why the LEs are being filtered.
Thanks,
Horacio.- |
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Interzoic Media
Accord LMS – Affordable, Flexible, Scalable - The Right Choice |
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Greg Griffin
Posts: 33
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| 20 Sep 2010 12:41 PM |
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I wanted to follow up with this - this was not a fault of the Accord LMS system. I was hard-coding the user that the module would was running as (to provide anonymous access to the LMS system) and this was a side effect.
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