Chris Wylie
Interzoic Staff
Posts: 122
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| 03 Aug 2010 2:08 AM |
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Hi Fabie,
There are many ways to configure authoring tools and most SCO problems have been tracked down to improper output configurations.
For all SCO related problems we ask our clients to first create an account at http://testtrack.scorm.com/ (free) and run their SCO on their testing harness. If the SCO runs without problems at testtrack then you can send the SCO to us and we will research the problem further.
Concerning the "Duration" value in the LE Details - this is a value that can be set by the LMS Administer to let their students know approximately how long the SCO will last. However it does not actually determine if the attempt history shows the SCO as "complete" or not. Only the SCO can report that value and we then report what ever it tells us.
For some reason your SCO is not reporting Completed to our LMS and we don't know where the problem exists. We have many clients running Captivate without problem.
Please run your SCO at testtrack to isoloate if the problem is with your SCO. If it is, then you will need to contact Captivate support. If it runs fine, then contact us - we'll be happy to follow.
Thanks,
Chris
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Interzoic Media
Accord LMS – Affordable, Flexible, Scalable - The Right Choice |
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